Outstanding service! I would highly recommend to anyone. Processer's Automotive were very quick at diagnosing the problem for my son's vehicle. I asked Scott to see if he could try to squeeze us in ,since my son was home from college and his car had just broke down.They did not throw extra parts and try to jack up my bill. They were very conservative on the cost. I just had my son's car at another well-known establishment in town earlier that day, who put parts on my car that were not needed and didn't even fix the problem. They are very efficient in time management. They accurately diagnose the problem and fixed it quickly. We were able to pick it up the very next day! Being a mom you're used to putting your kids first but my car needed to be maintenanced as well. It was pulling to the right and I was also told by a different well-known place in town where I purchased tires that it needed an alignment. I once again reached out to Scott and he was able to not only fix the problem but did not sell me an alignment that I didn't need. I briefly waited in a very clean waiting room. It was definitely first class treatment! He took time out of his busy schedule to fit me in to rotate and balance my tires. I had just had this done just two weeks ago when they told me I also needed an alignment. I was very surprised he rotated and balanced my tires and never charged me. I did not buy my tires from him and in all actuality he should have charged me. I really appreciate his integrity. I would highly recommend anyone needing car repairs to go see Prosser's Automotive!
Good morning Mary. It was a pleasure to meet you and your son Ken. You and Ken are very nice people and we hated to see that you were treated badly at other places. We would like to welcome you to our family here at Prosser's. Feel free to call with any questions or schedule any repairs you may have. Scott and I talked about your situation and we are very glad that we could help. Thanks again for your business and for this wonderful review. Have a great day Mary. Eric
- Prosser's Automotive LLC