Mansfield Auto Repair

Took my F350 here for a steering problem. They diagnosed and replaced "bad tie rod end, steering stabilizer and drag link" and then informed me that it didn't fix the issue and they would need to replace the steering gear box which would be another ~$1,400 after already being near $1,000 for the initial incorrect repair. I declined and took it to another mechanic who fixed the problem by replacing a bad u-joint. Eric, I'd be happy to come in and show you the bad part and the invoice. Don't diminish the review with more improper diagnostics from afar.

Recently had to take my Ford fusion in, the front desk and mechanics were great with my car. Diagnosing and finding my issues and fixing them up for me quick and cost efficient. VERY GOOD SERVICE , thank you

Professional service from the first call to pick-up of vehicle. Clear communication as to the problem and thorough assessment of vehicle health.

Fast and friendly service. I liked the report they provided. Only draw back is the mark up on their parts.

Very professionally ran business. The ladies at the front were very professional and friendly. They fixed a problem another shop couldn’t fix for brakes on a box truck. They had the truck up and running in a few days and they work exactly as they should. I can’t thank or recommend enough.

My car broke down, we were able to have it towed to Prosser's. They were willing to take us first thing on Friday morning. The entire time, they were nice, they were fast, and they were thorough. My car is running smoothly and perfectly thanks to Prosser's!

This place was Amazing! Very clean and comfortable waiting area. Very great customer service! They took very good care of my Car I went to a mechanic before them and Prosser’s found that the job I had done was incorrect. They’re a place that’s not just trying to make a quick buck. They actually do their job with care! I wish I could give them ten stars and Sharon was great!! . I will be coming back!

Sharon is amazing - they all are. I forgot what the “boss’s” name was but he took care of my engine replacement in a timely manner and really listened to all of our concerns. So glad they were referred to us. We’re new in town - the dealership sucked and the other big name mechanic in town was an idiot. Thank you Prosser’s, you saved my sweet lil Tonka!