There polite I’ve been there once but when I called to have them press wheel bearings for me they said they couldn’t because of liability with customer supplied parts which I understand more then anyone it just sucks because I have roughly about 20 fleet vehicles I can’t keep up with and need some assistance and was hoping to make them my main place I take them because stuff breaks all the time but I went with a other local shop that pressed my bearings and same day there cheap so I gave them my business but I understand liability and what not I appreciate the politeness nice people and they did my one car once and did a decent job aside from cutting a speed sensor
Hi Dallas. We're really sorry we couldn't install your own parts. It's a policy we put in place years ago do to liability and when a part fails they tell people we did the work when we didn't buy the part. Our top priority is to make sure we can guarantee our work along with having a nationwide warranty. As a fleet owner I'm sure you completely understand. You can't afford a vehicle in your fleet to be out of commission. Sorry you feel we only deserve a 3 star when we just try to do things correctly. If you ever need anything in the future we're always here if you need us. Thanks Dallas. Have a good day. Eric
- Prosser's Automotive LLC