Mansfield Auto Repair

Very friendly staff just to pricey for my old car to be repaired by them

Prosser’s replaced the water pump on my Audi A6. It was done within a couple days and for a fair price. I also did not get charged for anything extra and there was no funny business. Each person I interacted with was very polite and helpful. I will definitely be returning

This place was absolutely fantastic. They are very mindful of the clients and are very transparent and open. And will not take on a job they are not equipped to do. Very clean and professional environment 👌🏿.

Prosser’s customer service was above and beyond my expectations. I expected them to be upfront, honest and knowledgable. What I experienced was accommodating, thoughtful, and diligent service. As a female I tend to get a lot of “oh hunny” from car repair shops, but not the staff at Prosser’s. They spoke to me with respect during every interaction.

A year ago Prosser's serviced our car on emergency notice as we were traveling across country. They were super fast, efficient, and friendly to boot with a great dog for company in the waiting room. We were back on the road in a little over an hour. I highly recommend Prosser's for all automotive services!

They had my car 3 times for a evap engine light spent over 1200.00 on parts and labor costs car was still not fixed after the 3rd time called Matt the service manager said he would figure out what to do never called me back I would not recommend this shop to anyone

My car's alternator went out while I was driving on 71 North. My AAA took me to Prosser's. Everyone here was extremely nice...Matt...Alexis...Sue and all the mechanics! I heard Matt taking care of others while I was in the waiting area and he treats everyone with care and professionalism. Tow truck driver Caleb was really nice too. Thank you all for being upfront, personable and getting me back home to Columbus. I definitely recommend this business 😊 5 stars for sure! Thank you again and God bless you all.

My car's alternator went out while I was driving on 71 North. My AAA took me to Prosser's. Everyone here was extremely nice...Matt...Alexis...Sue and all the mechanics! I heard Matt taking care of others while I was in the waiting area and he treats everyone with care and professionalism. Tow truck driver Caleb was really nice too. Thank you all for being upfront, personable and getting me back home to Columbus. I definitely recommend this business 😊 5 stars for sure! Thank you again and God bless you all.

My car's alternator went out while I was driving on 71 North. My AAA took me to Prosser's. Everyone here was extremely nice...Matt...Alexis...Sue and all the mechanics! I heard Matt taking care of others while I was in the waiting area and he treats everyone with care and professionalism. Tow truck driver Caleb was really nice too. Thank you all for being upfront, personable and getting me back home to Columbus. I definitely recommend this business 😊 5 stars for sure! Thank you again and God bless you all.

This shop really is top tier! They worry about the quality of their work and will take on the difficult projects. If there is an issue they will work to fix it and have great personalities. Everyone in the shop I came in contact with was friendly. My car gave them a hard time, but they didn’t give up until it was fixed and I couldn’t be more grateful. As long as I’m in the Mansfield area they will be trusted with my vehicles! Thanks again Prosser’s team!